MonsterMegs - Post Hosting Migration Follow Up - EU Servers – Incident details

All systems operational

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Welcome to MonsterMegs' status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report minor/major outages and scheduled maintenance to this status page. However, issues affecting a small number of customers may be reported directly to affected customers in MyMonsterMegs (https://my.monstermegs.com). If you're experiencing an issue you do not see reported on this page, please log into MyMonsterMegs to view any alerts our team has added to your account.

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Post Hosting Migration Follow Up - EU Servers

Resolved

Affected

Web Hosting Servers

Operational from 12:39 PM to 12:39 PM

Hurricane

Operational from 12:39 PM to 12:39 PM

Lightning

Operational from 12:39 PM to 12:39 PM

  • ResolvedUTC

    We are happy to announce that the server migrations of Lightning and Thunder are now complete. After a few issues migrating databases over 1 Gb in size, the migration process went rather smoothly and completed ahead of schedule.

    We now advise any clients using 3rd party dns providers, such as Cloudflare, to update your dns zones as follows:

    • Lightning Server: 185.56.137.138 -> 46.4.10.227
    • Hurricane Server: 185.56.137.130 -> 46.4.10.218

    If you have a dedicated ip assigned to your account, you can find this ip listed your cpanel account. It is listed in the right had column under the "General Information" section.

    We have also added Mailbaby email delivery to the Lightning server. This is a email service that we have been using on our Semi-Dedicated hosting plans for the last year and have had great success with email deliverability. Those using a 3rd party dns service will need to add the following to their SPF txt entry.

    +include:relay.mailbaby.net

    Over the next couple days we will be resolving any lingering issues and ask everyone to be patient as we work through these issues.