MonsterMegs - Investigating issue with Lightning server – Incident details

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Welcome to MonsterMegs' status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report minor/major outages and scheduled maintenance to this status page. However, issues affecting a small number of customers may be reported directly to affected customers in MyMonsterMegs (https://my.monstermegs.com). If you're experiencing an issue you do not see reported on this page, please log into MyMonsterMegs to view any alerts our team has added to your account.

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Investigating issue with Lightning server

ResolvedMajor outage7 hours 36 minutes

Affected

Web Hosting Servers

Partial outage from 4:13 AM to 4:31 AM, Major outage from 4:31 AM to 5:39 AM, Operational from 5:39 AM to 11:49 AM

Lightning

Partial outage from 4:13 AM to 4:31 AM, Major outage from 4:31 AM to 5:39 AM, Operational from 5:39 AM to 11:49 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The server is now back online.

  • UpdateUTC

    We are still investigating the issue and awaiting he datacenter to plug in a KVM console for further troubleshooting.

  • UpdateUTC

    We have contacted the datacenter as the server is inaccessible. We update as more information comes available.

  • InvestigatingUTC

    We are currently investigating an issue with the server Lightning. Our engineers have been alerted and further details will be provided if necessary.