MonsterMegs - Investigating issue with our website – Incident details

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About This Site

Welcome to MonsterMegs' status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report minor/major outages and scheduled maintenance to this status page. However, issues affecting a small number of customers may be reported directly to affected customers in MyMonsterMegs (https://my.monstermegs.com). If you're experiencing an issue you do not see reported on this page, please log into MyMonsterMegs to view any alerts our team has added to your account.

Investigating issue with our website

Resolved
Major outage
Started over 3 years agoLasted about 2 hours

Affected

MonsterMegs Servers

Major outage from 3:55 PM to 6:02 PM

Website

Major outage from 3:55 PM to 6:02 PM

Customer Portal

Major outage from 3:55 PM to 6:02 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. During a live migration to a new node, we encountered a network configuration issue that caused the network to the server to fail. After reconfiguring the network, the server came back online.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with our website. Our engineers have been alerted and further details will be provided if necessary.