MonsterMegs - Investigating issue with our website – Incident details

All systems operational

About This Site

Welcome to MonsterMegs' status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report minor/major outages and scheduled maintenance to this status page. However, issues affecting a small number of customers may be reported directly to affected customers in MyMonsterMegs (https://my.monstermegs.com). If you're experiencing an issue you do not see reported on this page, please log into MyMonsterMegs to view any alerts our team has added to your account.

Investigating issue with our website

Resolved
Operational
Started over 3 years agoLasted about 1 hour

Affected

MonsterMegs Servers

Operational from 6:41 PM to 7:36 PM

Website

Operational from 6:41 PM to 7:36 PM

Customer Portal

Operational from 6:41 PM to 7:36 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. It was related to a large scale ddos attack on the datacenter. It has since been mitigated and all network services are stable.

  • Monitoring
    UTC
    Monitoring

    It appears the network is back up and we are continuing to monitor the situation. We will also be reaching our to the datacenter to get an RFO and will post the details in this incident report.

  • Identified
    UTC
    Identified

    It appears the datacenter that houses our server is having a network issue. We will update as more information comes available.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with our website. Our engineers have been alerted and further details will be provided if necessary.