MonsterMegs - Thunder - Motherboard Failure – Incident details

All systems operational

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Welcome to MonsterMegs' status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report minor/major outages and scheduled maintenance to this status page. However, issues affecting a small number of customers may be reported directly to affected customers in MyMonsterMegs (https://my.monstermegs.com). If you're experiencing an issue you do not see reported on this page, please log into MyMonsterMegs to view any alerts our team has added to your account.

Thunder - Motherboard Failure

Resolved
Operational
Started almost 2 years agoLasted about 2 hours

Affected

Web Hosting Servers

Operational from 7:45 AM to 7:45 AM, Major outage from 7:45 AM to 9:30 AM

Thunder

Operational from 7:45 AM to 7:45 AM, Major outage from 7:45 AM to 9:30 AM

Updates
  • Resolved
    UTC
    Resolved

    The Thunder server is now back online. It appears the motherboard had a failure and this caused the server to crash and refuse any power options. The motherboard has been replaced and the server is back online.

  • Identified
    UTC
    Identified

    The server has been taken completely offline by the datacenter and they are currently working on it. While we are still unsure of the exact cause, we are confident this is hardware related and anticipate the server to back online shortly.

  • Update
    UTC
    Update

    We have contacted the datacenter and they state they will be looking into it shortly. We suspect this is a power supply issue and that is why it is not powering it back on. We will update as the datacenter updates us.

  • Update
    UTC
    Update

    We have found the server to be offline and have contacted the datacenter as it will not power on. We will update as we have more information.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with the server Thunder. Our engineers have been alerted and further details will be provided if necessary.