MonsterMegs - Lightning DDos Attack – Incident details

All systems operational

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Welcome to MonsterMegs' status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report minor/major outages and scheduled maintenance to this status page. However, issues affecting a small number of customers may be reported directly to affected customers in MyMonsterMegs (https://my.monstermegs.com). If you're experiencing an issue you do not see reported on this page, please log into MyMonsterMegs to view any alerts our team has added to your account.

Lightning DDos Attack

Resolved
Operational
Started 6 months agoLasted 7 days

Affected

Web Hosting Servers

Degraded performance from 4:15 PM to 9:16 PM, Operational from 9:16 PM to 8:42 PM, Degraded performance from 8:42 PM to 1:29 PM

Lightning

Degraded performance from 4:15 PM to 9:16 PM, Operational from 9:16 PM to 8:42 PM, Degraded performance from 8:42 PM to 1:29 PM

Updates
  • Resolved
    UTC
    Resolved
    The ddos attack is now over and there is no more mitigation being performed on the server. We are considering this issue closed.
  • Update
    UTC
    Update
    The ddos attack continues. The datacenter is doing all the filtering they can without completely taking the server offline. Unfortunately now it is a waiting game for the attach to subside. We will continue to update as we monitor this situation.
  • Identified
    UTC
    Identified
    We are reopening this incident as it seems the server is under another ddos attack. The datacenter is filtering the attack to keep the server online, but you may notice some dropped connections/packets.
  • Resolved
    UTC
    Resolved

    It has been several hours and there has been no further ddos activity. We care considering this issue closed.

  • Monitoring
    UTC
    Monitoring

    It looks as if the attack as stopped. We are not seeing anymore dropped connections. We will continue to monitor this over the next few hours and if there are no changes, we will close this issue.

  • Update
    UTC
    Update

    We have contacted the datacenter and they confirmed the attack is ongoing. Their mitigation system is blocking the attack to keep the server online, but there may be dropped connections from time to time. We also feel this attack may be coming from a Cloudflare IP address to a site that is hosted under Cloudflare. So if you are seeing Cloudflare error pages, you might want to disable the proxy service on that domain for the time being.

  • Identified
    UTC
    Identified

    There has been an ongoing ddos attack on the Lightning server. The datacenter has already began filtering the attack, but this may lead to random dropped connections until either the attack stops or the filtering completely mitigates the attack.

    We will keep a close eye on this and will update as new information comes in.