MonsterMegs - Investigating issue with our website – Incident details

All systems operational

About This Site

Welcome to MonsterMegs' status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report minor/major outages and scheduled maintenance to this status page. However, issues affecting a small number of customers may be reported directly to affected customers in MyMonsterMegs (https://my.monstermegs.com). If you're experiencing an issue you do not see reported on this page, please log into MyMonsterMegs to view any alerts our team has added to your account.

Investigating issue with our website

Resolved
Partial outage
Started 11 months agoLasted about 14 hours

Affected

MonsterMegs Servers

Partial outage from 9:27 AM to 11:17 PM

Website

Partial outage from 9:27 AM to 11:17 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Update

    We continue to wait for the fiber cut to be repaired. It is reported that they are on the final stage of repair and we anticipate for our website and billing portal to be back up shortly.

    *No customer services are affected by this outage.

  • Identified
    Identified

    We are aware of the downtime. There is a current fiber cut that is currently being repaired. Once the repair is completed, all access to our website and billing platform will be restored.

    https://tranzact.zayo.com/#!/case-detail/5004z00001tVV9sAAG/TTN-0007089358/

  • Investigating
    Investigating

    We are currently investigating an issue with our website. Our engineers have been alerted and further details will be provided if necessary.