MonsterMegs - Hosting Migrations - EU Servers – Maintenance details

Maintenance has completed successfully

The server migrations are now complete. Over the next few hours we will be resolving any small issues, performing follow up tasks, and doing a post migration audit.

We will leave this notice up for a few days, but do not anticipate any further updates, unless something urgent arises.

We have found the cause of databases larger than 1gb failing to transfer. We have already re-migrated all accounts on the Hurricane server and now we have 4 accounts on the Lightning server that will be migrated.

Aside from this issue, the migrations have been going smooth and should be completed within the hour.

The migrations are near complete, but we are having an issue with some databases not being migrated to several errors. We are working on this and once we find the resolution, we will re-import these accounts.

As mentioned a couple of weeks ago, we will be migrating your server to new updated servers and a new datacenter location in German (Hetzner). In this email we will address a few details of the server migration process, along with a time line. The time line will be a rough estimate as it is hard to anticipate transfer speeds, but if anything we believe this will go faster than anticipated.

We are very excited for this move and we feel our customers are going to love the changes. The server speeds on these new Ryzen 9 7950x servers are nothing short of amazing. These servers are outfitted with top of line components and really shows in the work we have done over the last month to get these servers ready for production.

This Saturday (January 6th, 2024) at 6:00pm CST we will begin the migration process. We anticipate this transfer to take 4-6 hours, but like stated earlier, we expect it finish quite a bit faster. During this migration there will be no downtime, although there may be slow downs due to the strain on the servers during the migration. We recommend that if possible, to avoid any changes to websites, cpanel settings, etc during this time. These changes could get lost during the transfer process.

Once the migration is complete, we have some small back-end tasks to complete before we can consider the migration to complete. At that time we will send a final email with post migration information and instructions if necessary. Over the following 72 hours we will be tweaking settings and taking care of any small issues that may be detected. So you may notice some small slowdowns or very short periods of failed connections as we restart services. We anticipate the impact will little to none.

With all migrations, the ips that serve your website will be changing. If you are using our nameservers as standard, such as ns1.megpanel.com, ns2.megpanel.com, etc, there will nothing required on your end to point to the new server. As your account migrates to the new server, the new ip will be automatically updated in the dns cluster. Now, if you are using a 3rd party dns provider, such as Cloudflare, you will need to be aware that once the migrations are complete, you will need to update your dns zones directly at the dns provider with the new ip address. The ip changes are as follows:

• Lightning Server: 185.56.137.138 -> 46.4.10.227-
• Hurricane Server: 185.56.137.130 -> 46.4.10.218

In our final post-migration email, we will announce that it is time for customers using Cloudflare or another 3rd party dns provider, to update the ip addresses. If you have a dedicated ip assigned to your account, you will find the new dedicated ip listed in your cpanel account within the system details box on the right had side. Again if you are using our dns, no changes will be necessary, even if you have a dedicated ip.

We ask that everyone is patient during the migration process and the days following. Our staff will be incredibly busy with post migration tasks, so we ask that if possible, to hold off on any non-urgent tickets.