MonsterMegs - Status Page

All systems operational

About This Site

Welcome to MonsterMegs' status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report minor/major outages and scheduled maintenance to this status page. However, issues affecting a small number of customers may be reported directly to affected customers in MyMonsterMegs (https://my.monstermegs.com). If you're experiencing an issue you do not see reported on this page, please log into MyMonsterMegs to view any alerts our team has added to your account.

100% - uptime

Website - Operational

100% - uptime

Customer Portal - Operational

100% - uptime
100% - uptime

Thunder - Operational

100% - uptime

Hurricane - Operational

100% - uptime

Storm - Operational

100% - uptime

Lightning - Operational

100% - uptime
100% - uptime

DNS-1 - Operational

100% - uptime

DNS-2 - Operational

100% - uptime

DNS-3 - Operational

100% - uptime

DNS-4 - Operational

100% - uptime
100% - uptime

US Backup Storage Daily - Operational

100% - uptime

US Backup Storage Weekly - Operational

100% - uptime

EU Backup Storage Daily - Operational

100% - uptime

EU Backup Storage Weekly - Operational

100% - uptime
100% - uptime

Zabbix Monitoring Server US - Operational

100% - uptime

Zabbix Monitoring Server EU - Operational

100% - uptime

Third Party: Cloudflare → Cloudflare Sites and Services → CDN/Cache - Operational

Recent notices

June 25, 2024

June 24, 2024

June 23, 2024

June 22, 2024

June 21, 2024

Investigating issue with Thunder server
  • Resolved
    Resolved

    The motherboard and memory have been replaced. The server is now back online. With all new hardware except for the hard drives. This should resolve the reboot issues. So we are gonna consider this closed.

  • Identified
    Identified

    There have been a few random reboots, but not quite as frequently as they were. Since this is still ongoing, the datacenter is going to replace the memory and motherboard, that we have replaced all components with new ones.

    The server is going offline now and is expected to be down for about 30-60 minutes. We will update when the server is back online.

  • Monitoring
    Monitoring

    We are monitoring the server for random reboots to track down the cause. There may be short interruptions though out the day as we attempt to capture logs on the random reboots.

  • Resolved
    Resolved

    The server seems to be stable at this time. We will reopen this incident if there are any further issues.

  • Monitoring
    Monitoring

    Upon a kernel crash, the server did not come up properly. We initiated a manual reboot and now the server is back online. We will monitor closely and update if there are any further issues.

  • Investigating
    Investigating

    We are currently investigating an issue with the server Thunder. Our engineers have been alerted and further details will be provided if necessary.

June 20, 2024

June 19, 2024

Investigating issue with Thunder server
  • Resolved
    Resolved

    We are gonna close this incident for now. Meanwhile we will monitor the server closely and if any further issues arrive, we will once again reopen it with additional updates.

  • Monitoring
    Monitoring

    The cpu has been replaced and we will continue to monitor closely to watch for any further reboots.

  • Identified
    Identified

    Well the server was running fine for about 1 1/2 hours with no reboots and then the issued returned. We are gonna try to swap out the cpu and hopefully this resolves the problem. If that does not work, the last resort would be to change out the chassis completely.

    The server will be going down in about 5 minutes to replace the cpu.

  • Resolved
    Resolved

    It appears the PSU replacement did the trick and the server is no longer rebooting every few minutes. We will continue to monitor closely over the next few hours and will reopen this incident if the issue arises again.

  • Monitoring
    Monitoring

    The Power supply has been replaced and the server is back online. We are going to monitor closely for any further repeated reboots over the next couple hours.

  • Identified
    Update

    In talks with the datacenter, it appears that the power supply may have become faulty. They are going to take the server down and replace the power supply.

  • Identified
    Identified

    We are working out an issue with repeated reboots on the server. We will update when we have more information.

  • Investigating
    Investigating

    We are currently investigating an issue with the server Thunder. Our engineers have been alerted and further details will be provided if necessary.

June 18, 2024

June 17, 2024

June 16, 2024

June 15, 2024

June 14, 2024

June 13, 2024

June 12, 2024

Show notice history