MonsterMegs - Notice history

The issue with the Lightning server has been resolved and all services are running as normal. If you are still facing issues, please submit a ticket to our Support department.

We are aware of the issue with the Lightning server being offline. There was an abuse complaint that was submitted for a site on the server. We promptly within the hour removed the site in question and reported back to the datacenter that the account was removed, but the user had used Cloudflare full page caching that left the appearance that the site was still online.

We reported this to the datacenter and they stated they would contact Cloudflare to get the cache removed. That is the last thing we heard from the datacenter. They now placed a temporary lock on the server, stating the content was still active, but the content was 100% removed from the server. We are awaiting their response to get the ip address unlocked.

The datacenter has confirmed that the content was properly removed from the server and the block has been removed. All network connectivity has been restored to the server.

We are still awaiting a response from the datacenter. Unfortunately they do not allow multiple unlock requests, so we are on the mercy of their response time. We are hoping that it will not be too much longer.

We have filed all the necessary documentation to prove the content (account) was removed and filed an unlock request. Now we are just waiting to hear back from their support/abuse department.